Welcome to Vizame! These Terms and Conditions govern your use of our website, products, and services. By accessing or purchasing from our website, you agree to comply with these terms. Please read them carefully.
1. General Information
- Vizame is an Indian-based online fashion store specializing in women’s wear, including ethnic and western outfits.
- By using our website, you acknowledge that you are at least 18 years old or have parental consent to use the site.
- We reserve the right to update or modify these terms at any time without prior notice.
2. Account Registration
- To make a purchase, you may need to create an account with accurate personal information.
- You are responsible for maintaining the confidentiality of your account details.
- Vizame is not liable for any unauthorized access to your account.
3. Orders & Payments
- All orders are subject to availability and confirmation of payment.
- We accept payments through secure payment gateways, including credit/debit cards, UPI, and net banking.
- Vizame reserves the right to cancel any order due to pricing errors, stock unavailability, or suspected fraudulent activity.
4. Pricing & Discounts
- Prices are listed in Indian Rupees (INR) and are subject to change without notice.
- Promotional discounts, coupon codes, and sale offers are subject to specific terms and conditions.
5. Shipping & Delivery
- We offer nationwide shipping across India. International shipping is subject to availability.
- Estimated delivery times vary depending on location.
- We are not responsible for delays caused by third-party logistics providers.
6. Returns & Refunds
- Customers can request a return or exchange within the timeframe mentioned in our Refund and Returns Policy.
- Refunds will be processed within 7-10 business days after approval.
- Items must be unused, unwashed, and in their original packaging for returns.
7. Product Descriptions & Sizing
- We strive to provide accurate product descriptions and sizing information.
- Colors may slightly vary due to screen resolution differences.
- Customers should refer to the size chart before placing an order.
8. Intellectual Property Rights
- All content, images, logos, and designs on Vizame’s website are our exclusive property.
- Unauthorized use or reproduction of our intellectual property is strictly prohibited.
9. User Conduct
- You agree not to misuse the website, including but not limited to hacking, spreading viruses, or engaging in fraudulent activities.
- Any violation may lead to account suspension or legal action.
10. Privacy & Security
- Your personal data is protected as per our Privacy Policy.
- We do not sell or share customer information with third parties without consent.
11. Limitation of Liability
- Vizame shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.
- We are not responsible for any losses due to inaccurate address details provided by the customer.
12. Governing Law
- These terms are governed by Indian law.
13. Contact Information
For any queries or concerns, reach out to us:
- Email: [email protected]
- Phone: +91 9664460946
By continuing to use our website, you accept and agree to these Terms and Conditions.